Privacy Policy - New Vision for Independence

Client Privacy Policy

Updated 12/2024

Introduction

New Vision (“we,” “our,” or “us”) is committed to protecting the privacy and security of our clients’ personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information we obtain from you.

Information We Collect

We may collect the following types of information:

Personal Information: Name, address, phone number, email address, date of birth.
Health Information: Eye medical data, health history, and related information necessary for planning and providing training services.
Service Records: Details related to the services we provide.
Payment Information: Billing details and payment methods, if applicable.

How We Use Your Information

We use the information collected to:

Develop personalized training and support programs.
Determine eligibility for services.
Communicate with you regarding appointments, services, and updates.
Ensure compliance with legal and regulatory obligations.
Improve service delivery and operations.

Sharing and Disclosure of Information

We do not sell or rent your information. We may share your data only:

With your consent.
With service providers or contractors who assist in delivering services, subject to confidentiality agreements.
When required by law or to protect our legal rights.

Data Security

We implement appropriate physical, technical, and administrative measures to safeguard your information from unauthorized access, disclosure, or misuse.

Your Rights

You have the right to:

Access and review your personal and health information.
Request corrections to inaccuracies.
Withdraw consent for specific uses of your data.
File complaints regarding our data practices.

HIPAA Compliance

Although we are not a “covered entity” under HIPAA, we voluntarily follow HIPAA-aligned practices to protect sensitive health information. If you have concerns about privacy, please contact us directly.

Updates to this Policy

We may update this Privacy Policy periodically. Changes will be communicated through our website or direct notifications.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: cbuck@newvisionfl.org or 352-607-7607.

By using our services, you acknowledge that you have read and understood this Privacy Policy.

Online Privacy Policy

Updated 12/2024

What information do we collect?

We collect information from you when you fill out a form or application on our website.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience; (your information helps us to better respond to your individual needs)
To improve our website; (we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service;
(your information helps us to more effectively respond to your customer service requests and support needs)
To process your request for services;
To process your application to volunteer or serve on the board;
To process your purchase.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Donor Privacy Policy

Updated 12/2024

Purpose

New Vision is committed to respecting the privacy of our donors. This Donor Privacy Policy explains how we collect, use, and protect donor information.

Information We Collect

We collect and maintain the following types of donor information when it is provided to us:

Name, address, phone number, and email address
Donation amount, date, and payment details
Communication preferences
Any other information voluntarily shared with us

How We Use Donor Information

The information we collect is used for the following purposes:

To process donations and issue receipts
To thank donors and provide updates about our work
To keep donors informed about upcoming events, initiatives, and fundraising campaigns
To comply with legal and regulatory requirements

Sharing of Donor Information

New Vision does not share, sell, rent, or trade donor information with any third parties except:

To process payments through trusted third-party service providers
When required by law or authorized by the donor

Security of Information

We take reasonable measures to protect donor information from unauthorized access, disclosure, or misuse. These measures include:

Secure storage of physical and electronic records
Use of encryption and secure payment processing systems
Limiting access to donor information to authorized personnel only

Donor Rights

Donors have the right to:

Review their personal information maintained by New Vision
Request corrections or updates to their information
Opt-out of receiving communications from us
Request that their donation remain anonymous

Contact Us

For questions about this policy or to update your information, please contact us at cbuck@newvisionfl.org.

SMS Privacy Policy

Updated 07/2025

New Vision (“we,” “our,” or “us”) is committed to safeguarding your personal information and respecting your privacy when you communicate with us via SMS/text messaging. This SMS Privacy Policy explains how we collect, use, and protect mobile numbers and information associated with our SMS communications.

Information We Collect

Your mobile phone number when you opt in to receive SMS/text messages.
Message content, delivery status, and interaction details (e.g., responses).
We do not collect or store sensitive personal or health information via SMS.

How We Use SMS Communication

We use SMS messages to:

Send appointment reminders and scheduling updates.
Provide service alerts and program notifications.
Share urgent or time-sensitive updates.

We do not use SMS for marketing without your express consent.

Consent and Opt-Out

You will only receive SMS messages if you have opted in.
You may withdraw consent at any time by replying STOP to any message or contacting us at 352-607-7607 or cbuck@newvisionfl.org.
After opting out, you will no longer receive SMS communications unless you re-subscribe.

Third-Party SMS Providers

We use trusted third-party service providers to deliver text messages. These providers are contractually required to protect your information and use it only to perform SMS delivery services on our behalf.

Data Security

Your mobile phone number and related SMS data are stored securely.
We implement administrative, technical, and physical safeguards to prevent unauthorized access or misuse.

Sharing and Disclosure

We will never sell, rent, or trade your mobile number or SMS data. We may share information only when:

Required by law.
Necessary to protect our legal rights.
With providers who assist in sending SMS, under confidentiality agreements.

Your Rights

You can request access to, correction of, or deletion of your mobile information.
You can opt out of SMS communications at any time.

Updates to This Policy

We may update this SMS Privacy Policy periodically. Any changes will be posted on our website with a revised “Updated” date.

Contact Us

For questions or concerns about this SMS Privacy Policy, please contact us at:
Email: cbuck@newvisionfl.org
Phone: 352-607-7607